• Our Free Shipping policy applies to Custom and Favourite Builds. TNT or Auspost must be able to deliver a computer to your address, hence no PO boxes. 

Prebuilts typically arrive in 2-3 days after purchase. Or around a week to WA. 

Favourite and Custom Builds typically take 1-2 weeks total, or 2-3 if you live in WA. 

Sure can! From Catherine Hill Bay 2281 NSW. When your computer is built we will text/email you the address of the workshop for pickup.

You sure do, as TNT and Auspost both require signature on delivery. The person that signs must be the same person on the shipping address. If you miss the delivery, no stress, just have to pick it up from the local Auspost or TNT Depot. Or can request re-delivery for $30.

The computers are sent with shipping insurance, please take photos of any damaged parcels before opening the box, a video unboxing is even better if you suspect the computer has been dropped etc. 

Quite definitely:

ABN: 85 180 924 415

https://www.lakescustom.com.au/reviews

https://au.trustpilot.com/review/www.lakescustom.com.au

https://www.facebook.com/lakescomputers

We offer affilate revenue, so you can get in contact to recieve your own Coupon code, giving your followers a discount. But we do not send free computers with exposure as payment. 

Typically our cheapest computer is the $900 Budget build in our Favourite Builds list

However, sometimes we get $700-800 systems too, which will appear in our Prebuilt List, those are usually refurbished. 

No. lol.

 - PC power cable

- Wifi / bluetooth antennas if applicable

- The spare cables for modular power supplies

- SATA cables for extra SSDs / HDDs

- Any RGB remote controllers / accessories needed

Note: HDMI / DisplayPort cables come with your monitor.

1. Bank Deposit
2. Card (VISA, Mastercard, Amex)
3. Afterpay (They enforce a $2000 limit for PC's)
4. Crypto (BTC only)
5. Cash, Mail in or on pickup

Warranty on NEW PC's: 3 YEARS

Warranty on REFURBISHED PC's: 1 YEAR

For return policy refer to:

https://www.lakescustom.com.au/policies/refund-policy

Get in contact via hello@lakescustom.com.au we likely have a copy if its within 3 years.

During checkout you'll see a box to input your code

Yes, contact us to organise it :)

If you are meant to have wifi, and its slow or not working follow the below steps:

1. Check you have connected the antenna, these are 1-2x black poles with a screw thread that must be connected to the threaded ports on the back of your computer.
2. If still no luck, its possible windows hasnt picked up on the wifi driver yet, connect your phone via cable and share it wifi with this tutorial: https://www.wired.com/story/how-to-use-smartphone-as-wifi-hotspot/
3. Wait a while for windows to install the wifi driver, if no luck, while connected to your phone, get in contact, we can remote in and help you. 

If no luck, shoot us a message ↘

Just remember it will only show a display on the graphics card ports (Horizontal ports), not the hdmi on the motherboard (Vertical ports) 

Like this image.

Then restart :)

Still no luck?

Make sure the monitor is set to the right input (For example if you are using a HDMI cable, make sure the monitor is set to HDMI in its menu)

You can try unplugging the main power cord, leaving the back switch set to (I), then hold the power button for 10 seconds. Plug the power cord back in, and try turn her on.

Still no luck?

This trick may help. You can take the glass off, and take out both RAM sticks, then, insert only one stick back into the second slot. And try turn her on. 

This video will help:

https://youtu.be/XRp4G8NPbpQ

If it turns on with the RAM in the second slot, then turn it off normally, insert the rest of the RAM (if you have 2x sticks, the second stick goes in the 4th/last slot). Then turn it on 😊

If not, shoot us a message ↘

Perform a power drain by disconnecting the power cables from the computer, and then hold the power button for 10-15 seconds to discharge "residual power." Then connect back the power cables and try to turn the computer on.

If no luck, you can take the glass off, and take out both RAM sticks, then, insert only one stick back into the second slot. And try turn her on. 

This video will help:

https://youtu.be/XRp4G8NPbpQ

If it turns on with the RAM in the second slot, then turn it off normally, insert the rest of the RAM (if you have 2x sticks, the second stick goes in the 4th/last slot). Then turn it on 😊

Can also try a different wall socket, somewhere else in the house

Can also try without all USBs, just leave the power and display cables in (HDMI / DP etc)

If no luck, shoot us a message ↘

Got you covered, follow these steps in order:

https://photos.app.goo.gl/CCcYaYLkxuQDNErZ8

If no luck, shoot us a message ↘

Get in contact